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Tenancy agreement in English and no hidden fees. Just a property management solution that works. If there is anything in tenancy agreement that you don't understand - just ask. We want every tenant to move in knowing what is expected of us.
As the letting and managing agent, we will look after maintenance and repairs, but you need to report any breakages or faults, and be able to provide access for the repairs to be made. If you damage any decoration, furniture, or amenities that don’t come down to general wear and tear, you will need to pay out of security deposit. If you have met the terms of tenancy agreement, then you should get full security deposit back at the end of tenancy.
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Making your move - in and out - streamlined and stress free with meter readings and inventory inspection, online tenant care and rent collection with houshold bills (utilities) on monthly basis. Security deposit is paid - by prompt bank transfer upfront - when tenancy agreement is signed in person.
Security deposit will be refunded - less final household bills after taking final meter readings - on the spot by prompt bank transfer as soon as keys returned to us in person. If you want to leave before the end of tenancy agreement, you’ll generally need to pay a leaving fee (full security deposit), because the agreement does not contain a break clause.
If you have seen a property that you would like to view, get in touch with us online. We will book you in for a viewing, and also tell you about any other properties that might be of interest to you. We will get in touch an hour before the viewing to check that you can still attend, then meet you at the property to show you around. At this point, you will also have the chance to ask questions. When you are viewing a property, remember that you are also being viewed to make sure that you are a suitable tenant for us.
Absolutely! However, it is worth noting that some Landlords will not accept pets, whether this is on personal grounds or due to restrictions on their building lease. This does mean that bringing a pet will decrease the number of properties available to you. If you have a pet, it is vital to find out if they are permitted before you arrange a viewing.
No. You must use the property solely for residential purposes unless specifically agreed in advance, in writing.
The process from making an offer to moving in can be as quick as three working days, with the help from yourself to complete personal details (identification required), sign all tenancy documentation, as well as the property being available by that particular date. If your start of tenancy is more than three working days from the offer agreed date, we will make sure that we complete the paperwork as soon as possible.
Your security deposit is the equivalent of 2 months of rent + 1 month of average utility bills.
Your security deposit will be returned to you at the end of your tenancy. Once the moving-out has been conducted, the property has been cleaned to a satisfactory standard, the money will be returned to your account, less any agreed deductions (such as final utility bills).
Yes. Tenancy agreements always specify the rental term. The minium period is a 12-month tenancy.
You should inform us 60 days prior to the end of your tenancy to allow enough time to arrange all the related administration.
If you are renting a ‘long-let’ property (more than 12 months) then no, utility bills will most likely not be included in the monthly rent.
You will have to make your own arrangements for internet connection.
You have a responsibility to report any problem with the property. You must email us and explain the problem.
Any repairs which are due as a normal course of ‘wear and tear’ at the property will be the responsibility of the Landlord. However, if repairs are needed due accidental damage, neglect or malicious intent by a Tenant or a guest of a Tenant then any and all associated repair costs will be the liability of the Tenants.